Terms & Conditions

Terms & Conditions

Last Updated: 10/12/2026

Welcome to Green Ritual Tea. These Terms & Conditions (“Terms”) govern your use of https://greenritualtea.wedigitalhub.in/ and your purchase of products from Green Ritual Tea.

By accessing or using our website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About Our Website

Green Ritual Tea operates this website to provide information about and sell tea, beverages, and related products.

We reserve the right to modify, suspend, or discontinue any part of the website or its services where reasonably necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, weights, availability, and other information displayed on the website are accurate.

However:

• Product colours and appearance may vary slightly from images displayed online.

• Natural products may have variations in colour, aroma, flavour, and appearance.

• Product availability may change without prior notice.

• Packaging may occasionally vary from the images displayed on the website.

Please check the product page and packaging for applicable product information before consumption.

3. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or other available communication methods.

An order may be cancelled or rejected in circumstances including:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incomplete or incorrect customer information

• Delivery limitations

• Circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the original or appropriate payment method.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges, or other charges will be displayed during the ordering process wherever applicable.

We reserve the right to change product prices without prior notice. Price changes will not affect orders that have already been accepted, except where required due to an obvious pricing or technical error.

5. User Information

You agree to provide accurate and complete information when placing an order.

You are responsible for ensuring that your name, phone number, email address, billing address, and shipping address are correct.

Green Ritual Tea will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Prohibited Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to gain unauthorised access to the website or its systems

• Interfere with website security or functionality

• Copy or reproduce website content without permission

• Use the website to conduct fraudulent activities

• Introduce malicious code, viruses, or harmful material

7. Intellectual Property

All content on this website, including logos, brand names, photographs, graphics, text, product descriptions, designs, and other materials, is owned by or licensed to Green Ritual Tea unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially exploit such content without prior written permission.

8. Health and Product Information

Green Ritual Tea products are food and beverage products intended for consumption according to their labelled instructions.

Information provided on the website about ingredients, traditional uses, flavour profiles, or product characteristics is provided for general informational purposes and should not be treated as medical advice.

Customers should review product ingredients and applicable allergen information before consumption.

9. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

Your use of such services may also be subject to the terms and privacy policies of those third parties.

10. Limitation of Liability

To the extent permitted by applicable law, Green Ritual Tea shall not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded.

11. Force Majeure

We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen circumstances.

12. Governing Law

These Terms shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Mumbai Central,  subject to applicable consumer protection laws.

13. Changes to These Terms

Green Ritual Tea may update these Terms from time to time.

The updated Terms will be published on this page, and the revised “Last Updated” date will indicate when changes were made.

14. Contact Us

Green Ritual Tea
Email: ecom@matrixuv.com
Phone: +91 9930020150
Address: Unit 21, Floor 11, 3, Navjeevan Society, Dr. Dadasaheb Bhadkamkar Marg, Lamington Road, Mumbai Central, 400008, India.
Website: https://greenritualtea.wedigitalhub.in/